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Moto X review: An impressive offering that can bring some shine back on Motorola

David Crary |

Updated: March 20, 2014, 4:10 PM IST
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Moto X review: An impressive offering that can bring some shine back on Motorola
There's plenty the Moto X offers in terms of software, including the ability to get directions, seek trivia answers or set the alarm without ever touching the phone.

New York: In the four decades since Motorola first showed off a prototype of the world's first cellphone, the company has watched Apple, Samsung and other innovators surpass it in sales. The Moto X, a phone notable for innovations in manufacturing, is part of Motorola's attempt to regain its stature.

Yes, there's plenty the Moto X offers in terms of software, including the ability to get directions, seek trivia answers or set the alarm without ever touching the phone. There's good hardware, too, including a body that's nearly as slim as the iPhone 5, but with the larger, 4.7-inch screen that is comparable to those found in rival Android phones.

The Moto X advances hands-free phone use. Although hands-free options are available elsewhere to make a call or send a text, Moto X opens the door to the entire Web. It relies on Google Now, the virtual assistant that retrieves information when you speak into the phone. Normally, you press something to activate Google Now. That's how Siri works on iPhones as well. With Moto X, you simply say, "OK, Google Now."

That command is specific to your voice. I asked three colleagues to speak "OK, Google Now" into a phone I trained by repeating the phrase three times. The phone ignored my colleagues, but responded to me instantly once I spoke from the same distance. Sorry, pranksters: You won't be able use this feature to set 3 am alarms on your friend's Moto X.

I was able to get the phone to recognise my command from about 10 feet away, as well as close by with an episode of The Walking Dead playing at full blast on a laptop inches away. But under those conditions, the service was more prone to make mistakes. For instance, the phone misheard a request for directions to Boston as "directions to fall."

Even in a quiet room, Google Now made a lot of mistakes responding to requests to call specific people. When I asked Google Now to "call Bob," it offered me "Emily," "Dave" and "Super" - for the superintendent of my apartment building, who's not named Bob.

I can see this feature being useful to motorists, but it's imperfect. And if you protect your phone with a PIN code, you'll need to type it in to unlock the phone, except to make a call. Motorola says it tried voice recognition for passwords, but couldn't get it to work properly.

There are two things that will work without entering your PIN: You can get a peek at text messages and other notifications by pressing the centre of the screen for a second. If you want to respond or see more, then you'll need the PIN. You can also access your camera by twisting the phone like opening a doorknob. You can browse through shots you have just taken, but you'll need the PIN for older ones.

Speaking of the camera, Motorola did a good job of keeping it simple. With Samsung's Galaxy S4 and HTC's One, I've often hit the wrong buttons for gimmicky features I don't want. With the Moto X, you have to swipe the screen from the left to access the settings. That way, the buttons aren't there to hit accidently. To access your gallery of photos, you swipe from the right. Again, you won't be getting old images accidently and miss the chance to snap a new one.

The camera also lacks a shutter button. Instead, you tap anywhere on the screen to take a photo. Keep pressing on the screen, and the camera will take a series of shots in succession.

The screen measures 4.7 inches diagonally, which is larger than the iPhone 5's 4 inches and close to the 5 inches found on a few other leading phones. Held like a skyscraper, the phone is narrower than most leading Android phones. The edges are curved, but the middle is thickened more than the typical phone. That actually fits nicely in my hands, as the palm isn't flat when in a grip position. It's not heavy either, at 4.6 ounces (130 grams)

Although Motorola has released other phones since Google bought the company in May 2012, the Moto X is the first to be designed under Google. It's an impressive offering that could make Motorola a contender in phones again.

Key Features: Moto X

- 10 MP Quick Capture Gesture Primary Camera
- 1.7 GHz Dual Core Krait CPU
- Water-repellent Coating
- 2 Years 50 GB Free Storage Google Drive
- Moto X Respond to Voice
- Miracast Wireless Display
- NFC Support
- Touchless Control: OK Google Now
- 16 GB Internal Memory
- Android v4.4 (KitKat) OS
- 4.7-inch AMOLED Touchscreen with Active Display

First Published: March 20, 2014, 4:10 PM IST
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