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Trai Drops Probe Against Vodafone Idea After Telco Withdraws Speed Claim, Tweaks Priority Plan Offer

A man speaks on his mobile phone as he walks past logos of Vodafone painted on a roadside wall in Kolkata. (Reuters)

A man speaks on his mobile phone as he walks past logos of Vodafone painted on a roadside wall in Kolkata. (Reuters)

Vodafone Idea has withdrawn contentious claims on faster speed and modified its offering, brings down curtains on the controversial priority plan issue which saw the Trai initiating a probe into the telco’s claims of priority network and faster data speeds for premium customers.

New Delhi: Telecom regulator Trai has decided to drop proceedings against Vodafone Idea Ltd (VIL) in priority plan matter after the telco withdrew contentious claims on faster speed and modified its offering. The move brings down curtains on the controversial priority plan issue, which saw the Telecom Regulatory Authority of India (Trai) initiating a probe into telco's claims of priority network and faster data speeds for premium customers. Last month, the regulator had slapped a show-cause notice on VIL over its priority mobile plan, saying the tariff offer lacked transparency and was "misleading" and not in compliance with regulatory framework.

Faced with regulatory heat, VIL recently dropped the faster data speed claims which formed a prominent part of its pay-more-for-priority-treatment offering and filed a revised plan with Trai. The regulator has now informed VIL that "the authority has decided not to proceed with the investigation/ further inquiry".

Trai letter, seen by PTI, noted that the operator has informed that the earlier RedX plan has been discontinued and that a new tariff plan of RedX, without the claim of priority 4G network feature with faster speed, has been filed. "It has been further stated that VIL believes the same would address the concerns of the authority and based on the same, VIL requested the authority to grant closure to the pending enquiry," the regulator said.

first published:September 26, 2020, 11:14 IST