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London Woman Charged Rs 1.6 Lakh for Bananas She Bought at a Retail Store

Representation purpose only.

Representation purpose only.

A woman in London bought a bunch of bananas worth £1,602 from Marks&Spencer on her way to work.

Bananas are a healthy source of instant energy, rich in potassium and multiple nutrients and are quite affordable. But who would have thought that it would cost one woman in London nearly £1,600.

Yes, you read that right. A woman named Cymbre Barnes, from London, visited a branch of Marks&Spencer on her way to work to grab some food for the day, including a £1 bunch of bananas. To pay her bill she chose Apple Pay that comes with no limit to spending amount. It was only after a while that the 28-year-old noticed a notification on her phone screen telling her that she had spent £1,602 (Rs 1,60,596) on her shopping at M&S.

Speaking to The Telegraph, Barnes said that she was in a rush before work so when she got to self-checkout she used a contactless method of making the payment through Apple Pay and it was instant. However, Barnes faced the shocking news and did a double-take when she saw the screen but by then, her receipt was already being printed.

As soon as she saw the notification, she spoke to a member of staff but was told that the only till in the shop was broken and would not be fixed for several days, so she would have to go to another store in order to get a refund. The Telegraph reports that Barnes ended up walking for 45 minutes to the next nearest M&S to claim her money back.


Speaking to The Telegraph a spokesman for the retailer said that there has been huge innovation in contactless payment options and they have had great feedback from customers regarding this method. They further said that Barnes’ incident was an isolated payment error, for which they have apologised to her and even offered compensation.

Amidst the coronavirus pandemic, the cashless method of making payments has certainly grown but beware of how much you end up paying.

first published:March 22, 2021, 16:27 IST