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After Anti-Muslim Comments Against Airtel Representative, Woman Now Targets Vodafone

By: Shantanu David

News18.com

Last Updated: January 30, 2019, 12:03 IST

 (photo for representation, image: Reuters)

(photo for representation, image: Reuters)

Having created an online circus after her communal comments after being attended to a Muslim Airtel employee, Singh took to her Twitter account to complain about Vodafone's customer care service.

After spewing out her bigotry against Airtel for the service having responded to her complaint via a Muslim customer care representative, Twitter user Pooja Singh is back to being obnoxious towards another telecom service: Vodafone.

Having created an online circus due to her communal comments after she was attended to by a Muslim Airtel employee, Singh took to her Twitter account to complain about Vodafone's customer care service. Upon being once again attended to by a Muslim Vodafone employee, Singh decided to show social media that old habits die hard.

Singh, an Airtel DTH user at the time, took to Twitter to air her grievances after which she received a response from a customer service representative of Airtel India, Shoaib. This invited a sharp reaction from Singh who tweeted back wanting a "Hindu representative" as Shoaib was a Muslim and the Quran "may have a different version for customer service".

Airtel later reacted to Singh's intolerant remarks. In a statement, the company said, “At Airtel, we do not differentiate between customers or our employees/partners on the basis of caste or religion. If a customer contacts us again for an ongoing service issue then the first available service executive responds in the interest of time. We request everyone not to misinterpret and give it unnecessary religious colour. The said customer has been responded to.”

Its unclear whether there are other forces at play here, but a scroll through Singh's Twitter shows that this toxic bigotry is a common element of her social media presence.

While Vodafone is still to respond to what is increasingly looking like a publicity stunt on the part of Singh, given that it follows her fracas with Airtel, we can only hope such communal spiel is firmly blocked. What an idea that would be.

first published:January 30, 2019, 07:30 IST
last updated:January 30, 2019, 12:03 IST
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