What extent would you go to get your smartphone fixed? A customer care helpline? Tagging the company on Twitter?
For a Haryana man, when his Google Pixel had a recurring problem and he had exhausted his usual options, he took to putting posters up everywhere to get the attention.
Manu Aggarwal tried the usual route first of social media first.
That's not the experience we want you to have, Manu. Let's take this to DM to look into this further. Please click on the link below to send us a direct message. https://t.co/YEgOInR4f9 — Made by Google (@madebygoogle) March 13, 2018
And when his questions weren't met with adequate answers, he put posters up in Delhi's prominent Connaught Place.
And other locations.
@Google Why are you still Silent and Avoiding the Investigation pic.twitter.com/j9PyZDidtY — Manu Aggarwal (@ManuAggarwall) December 30, 2018
The QR code actually leads back to the tweet where his queries were not answered, where he had tagged Prime Minister Narendra Modi and Google CEO Sundar Pichai.
Even though the poster was put up earlier in 2018, they're going viral now only now as users on reddit/r/India started picking it up.
And if you thought just the posters were bad, he put a flex up on the roof of his car too.
And made a public service announcement about it as well.
How far would you go to get your phone fixed? Reddit users are just hoping Google Pixel sorts this issue out soon.