New Delhi: App-based taxi service provider Uber has temporarily suspended surge pricing in the national capital with immediate effect from Monday.
"Given the threat to the livelihood of our partners, at the expense of reliability, we are temporarily suspending surge with immediate effect. We hope to work with the Delhi government to provide a reliable mobility option in the city, especially at a time when the citizens need us the most."
Given the threat to the livelihood of our partners, at the expense of reliability, we are temporarily suspending surge with immediate effect— Uber Delhi (@Uber_Delhi) April 18, 2016
Earlier, Delhi Chief Minister Arvind Kejriwal warned of "strict action" against app-based taxis, including cancellation of permits and impounding of vehicles, for charging fares more than the rates prescribed by the government.
"Strict action, including permit cancellation and impounding of vehicles, will be taken against app-based taxis which charge fares more than government-prescribed rates (sic)," Kejriwal tweeted.
The move came after the government received some complaints against the app-based taxi service providers Ola and Uber of hiking the fares exorbitantly during rush hours. The rates were allegedly also hiked on Monday, the first full working day of the fortnight-long odd-even scheme when offices, schools and other institutions reopened after an extended weekend.
Transport Minister Gopal Rai made an appeal to the commuters to register their complaints at 011-42400400 against exorbitant fares charged by the app-based taxi service providers.
"If we receive complaints against arbitrariness of any app-based taxi service, we will impound their vehicles," Rai said.