Home » News » India » 'Locked Up With No Food' in Munich Lounge, Visually Challenged Indian Activist Takes On Lufthansa
1-MIN READ

'Locked Up With No Food' in Munich Lounge, Visually Challenged Indian Activist Takes On Lufthansa

@lufthansa i am a #blind #traveller who was locked up in your #disability #assistance lounge at #munich #airport yesterday with no food no access to leave," Goyal said in a series of tweets the next day ( Photo: Nidhi Goyal/Twitter)

@lufthansa i am a #blind #traveller who was locked up in your #disability #assistance lounge at #munich #airport yesterday with no food no access to leave," Goyal said in a series of tweets the next day ( Photo: Nidhi Goyal/Twitter)

The incident, Goyal said, occurred on (November 13) when she was waiting for a connecting flight to Mumbai at the Munich airport.

New Delhi/Munich: Visually challenged gender activist Nidhi Goyal, has alleged that she was "locked up" inside the passenger carrier's disability assistance lounge at Munich airport while waiting for her flight to Mumbai.

The incident, Goyal said, occurred on Monday (November 13) when she was waiting for a connecting flight to Mumbai at the Munich airport. She was flying by Lufthansa Airlines.

"@lufthansa i am a #blind #traveller who was locked up in your #disability #assistance lounge at #munich #airport yesterday with no food no access to leave," Goyal said in a series of tweets the next day.

"#humiliated #helpless, #forced, #denied i had to endure the next few hours till it ws time to board. unacceptable behaviour towards a #disabled #person."

"i dont think you are #trained in or #sensitive to rights of #persons with #disabilities. ur new aricrafts also exhibit that. individual call buttons on touch screen how is a blind passenger supposed to use it? #UNCRPD #universal #design."

Responding, Lufthansa said in a statement: "We are sorry to hear about Ms Goyal's encounter in Munich."

"At this point, we are investigating the incident to ensure comprehensive understanding relating to all parties involved. We appreciate your understanding for the time being."