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WhatsApp, Instagram, Facebook Down for Users Across World, Company 'Working on It'

By: News Desk

News18.com

Last Updated: October 04, 2021, 23:56 IST

New Delhi

While WhatsApp was showing server error, Instagram was not refreshing users' feed.  (AFP)

While WhatsApp was showing server error, Instagram was not refreshing users' feed. (AFP)

WhatsApp, Instagram and Facebook suffered the outage in multiple countries, and it's not related to country-level internet disruptions, says NetBlocks, an internet observatory.

Social networking websites WhatsApp, Instagram and Facebook suffered an outage on Monday night in India and some parts of the world. On WhatsApp, users are not able to able to send or receive messages. On Instagram too, users are unable to log in and refresh feed, while on Facebook, users are greeted with the message: “Something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”

The global outage reportedly started at around 9.15 pm in India.

ALSO READ: WhatsApp, Instagram, Messenger Down Globally: Facebook Working On Fix, But What’s The Issue?

WhatsApp tweeted that it’s trying to fix the glitch. “We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible. Thanks for your patience!” it wrote.

Instagram also acknowledged the outage and tweeted: “Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown.”

NetBlocks, the internet’s observatory that tracks disruptions and shutdowns, said the outage isn’t country-specific. “Facebook, WhatsApp, Instagram and Messenger are currently experiencing outages in multiple countries; incident not related to country-level internet disruptions or filtering.”

Outage tracking website Downdetector.com showed there were more than 20,000 incidents of people reporting issues with Facebook and Instagram, Reuters reported.

A similar global outage had occurred in July when several online streaming platforms, such as Disney+Hotstar, Sonyliv, along with Zomato, Paytm and even new websites like ESPN went down after a crash at cloud service provider Akamai.

ALSO READ: Major News Websites Across World Go Down After Fastly, a Cloud Service, Crashes; Most Now Back

The latest outage comes a day after a whistleblower went on US television to reveal her identity after she leaked a trove of documents to authorities alleging that Facebook knew its products were fueling hate and harming children’s mental health.

Frances Haugen, a 37-year-old data scientist from Iowa, has worked for companies, including Google and Pinterest — but said in an interview with CBS news show “60 Minutes” that Facebook was “substantially worse” than anything she had seen before.

The world’s largest social media platform has been embroiled in a firestorm brought about by Haugen, with US lawmakers and The Wall Street Journal raising sharp criticism of the network.

(With inputs from Reuters, AFP)

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first published:October 04, 2021, 21:18 IST
last updated:October 04, 2021, 23:56 IST