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Amazon Blames Human Error for Cloud-service Disruption

Amazon.com Inc blamed human error for the disruption in its cloud services that resulted in widespread glitches for its clients.

Reuters

Updated:March 3, 2017, 9:07 AM IST
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Amazon Blames Human Error for Cloud-service Disruption
Amazon.com Inc blamed human error for the disruption in its cloud services that resulted in widespread glitches for its clients. (Image: Amazon India)
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Amazon.com Inc blamed human error for the disruption in its cloud services that resulted in widespread glitches for its clients from news sites to government services on Tuesday.

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An incorrect command led to the removal of a larger set of servers than intended, the company said in a blog post on Thursday.

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The disruption in the company's Simple Storage Service, or Amazon S3, lasted for more than 3-1/2 hours and impacted sending and receiving clients' data.

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The company said it will make changes to improve the recovery time of its key S3 subsystems.



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