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News18 » Tech
1-min read

Galaxy Note 7 Fire Effect: Samsung Creates Office for Product Quality Improvement

Galaxy Note 7's collapse is estimated to have wiped out about $5.35 billion in operating profit for Samsung.


Updated:March 2, 2017, 12:00 PM IST
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Samsung Galaxy Note 7, Samsung Galaxy Note 7 return, Galaxy Note 7 refurbished, Note 7 refurbished Korea, technology news
Samsung is set to launch Galaxy Note FE, utilising unopened Galaxy Note 7 parts and the rest of the products will be recycled, starting this month. (Reuters)

Tech giant Samsung Electronics Co Ltd said on Thursday it had created an office for global product quality improvements, as the firm tries to recover from the costly failures of its Galaxy Note 7 smartphone.

Read more: OnePlus 5 to Launch in April: Could be Waterproof with 8 GB RAM and 256GB Storage

Kim Jong-ho, the president at shipbuilding affiliate Samsung Heavy Industries Co Ltd, would move to Samsung Electronics to head the team overseeing efforts to improve product quality and manufacturing processes, the company said.

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"President Kim Jong-ho, a top manufacturing expert, will lead product quality and manufacturing improvement efforts for all of Samsung Electronics' set businesses," Samsung said in a statement.

The decision is the latest step in the South Korean firm's strategy to rebuild consumer trust after it was forced to end sales of the near-$900 Note 7 phones in October due to fires caused by battery defects.

Read more: Nokia 3310 New Design and Specifications in Pictures


Its Galaxy S8 smartphones are expected to launch in April and Samsung is under immense pressure to ensure its new flagship device runs smoothly and safely.

Read more: Xiaomi Redmi Note 4 Matte Black Colour to Go on Sale from March 1

Rival Apple Inc passed Samsung as the world's top smartphone maker in the fourth quarter, while the Note 7's collapse is estimated to have wiped out about KRW 6.1 trillion ($5.35 billion) in operating profit for Samsung.

The firm has already pledged multiple improvements to ensure product safety, including more rigorous battery tests and more stringent standards from the initial planning stages.

Kim, who will report directly to Samsung Electronics Chief Executive Kwon Oh-hyun, was a mobile business executive at Samsung Electronics focused on manufacturing processes before his stint at Samsung Heavy.

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| Edited by: Krishna Sinha Chaudhury
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