“We have responded to the Government of India’s letter and assured them that the privacy of users remains our highest priority," WhatsApp said in a statement. “We will not limit the functionality of how WhatsApp works in the coming weeks. Instead, we will continue to remind users from time to time about the update as well as when people choose to use relevant optional features, like communicating with a business that is receiving support from Facebook." WhatsApp further said that it hopes the new approach reinforces the choice that all users have whether or not they want to interact with a business. “We will maintain this approach until at least the forthcoming PDP law comes into effect."
The Centre had written to WhatsApp on May 18, asking the Facebook-owned platform to withdraw its controversial policy. The government had also said that WhatsApp’s new policy is in violation of Indian laws. WhatsApp says that a majority of its users have already accepted the new terms.