Take the pledge to vote

For a better tommorow#AajSawaroApnaKal
  • I agree to receive emails from News18

  • I promise to vote in this year's elections no matter what the odds are.
  • Please check above checkbox.

    SUBMIT

Thank you for
taking the pledge

Vote responsibly as each vote counts
and makes a diffrence

Disclaimer:

Issued in public interest by HDFC Life. HDFC Life Insurance Company Limited (Formerly HDFC Standard Life Insurance Company Limited) (“HDFC Life”). CIN: L65110MH2000PLC128245, IRDAI Reg. No. 101 . The name/letters "HDFC" in the name/logo of the company belongs to Housing Development Finance Corporation Limited ("HDFC Limited") and is used by HDFC Life under an agreement entered into with HDFC Limited. ARN EU/04/19/13618
Tech
»
1-min read

Lenskart.com Ties up With Truecaller to Improve Customer Service

The integration will enable the unique Lenskart number used for follow-ups to appear with the label ‘Lenskart Order Info’ and will appear as a ‘Priority call’ on the Truecaller interface.

IANS

Updated:May 23, 2017, 3:37 PM IST
facebookTwitterskypewhatsapp
Lenskart.com Ties up With Truecaller to Improve Customer Service
Truecaller Crosses 100 Million Daily Users Mark in India (Photo for representation. Image: Truecaller)
Loading...

Lenskart.com announced a strategic collaboration with Truecaller. The partnership between Lenskart.com and Truecaller for its Truecaller Priority feature is aimed at enhancing the experience of the end customers by helping them identify important calls regarding their orders on Lenskart.com.

Lenskart.com offers services such as the 3-D Try On, Home eye check-up, etc. There are customers who place orders on the website but do not provide their lens power. This makes it important for Lenskart to make follow-up calls to such customers for noting the lens power in order to deliver the right product.

Also read: Facebook to Help Users Discover Local News With Upcoming Products

The integration will enable the unique Lenskart number used for follow-ups to appear with the label ‘Lenskart Order Info’ and will appear as a ‘Priority call’ on the Truecaller interface, making it easier for users to recognise the relevant communication from Lenskart.

The performance of this integration will be measured in terms of improved customer satisfaction (NPS), faster order processing, lower cancellations, and refunds.

Following the partnership, Truecaller priority will also help Lenskart.com to standardise the look and display the company contact information flashing on Truecaller users mobile. It will help customers to identify a call from Lenskart.com representative and will help the brand gain a stable status on TrueCaller.

Watch Video: Pay Close Attention to Cost And Performance: Qualcomm VP on Making For India

 

Get the best of News18 delivered to your inbox - subscribe to News18 Daybreak. Follow News18.com on Twitter, Instagram, Facebook, TikTok and on YouTube, and stay in the know with what's happening in the world around you – in real time.

Subscribe to Moneycontrol Pro and gain access to curated markets data, trading recommendations, equity analysis, investment ideas, insights from market gurus and much more. Get Moneycontrol PRO for 1 year at price of 3 months. Use code FREEDOM.

| Edited by: Sarthak Dogra
Read full article
Loading...
Next Story
Next Story

Also Watch

facebookTwitterskypewhatsapp

Live TV

Loading...
Countdown To Elections Results
To Assembly Elections 2018 Results