Singapore Hotels are Using Face Recognition to Check-In Guests in Pilot Project
The hotel industry of Singapore is looking at new technologies to offer better service and address the issue of labour crunch.
Representative image. (Photo: Flickr)
Tourists visiting Singapore can now check in at some hotels using facial recognition technology under a pilot programme that could cut waiting times and help tackle a labour crunch. The tech-savvy country of 5.7 million people is increasingly turning to automation to speed up services and deal with workforce shortages, with robots deployed for tasks ranging from cleaning to making noodles.
Under the pilot launched Wednesday, visitors will not need to wait to be checked in by hotel staff but can instead use a phone app fitted with facial recognition technology or machines which scan their passports. The data from the scan is sent to immigration authorities for checks after which the visitor is issued a room key, said the Singapore Tourism Board and Hotel Association, which announced the initiative this week.
The technology, reportedly being trialled at three hotels and is similar to that used in some airports including Singapore's Changi, could reduce check-in times by up to 70 percent, they said. Singapore welcomed a record high 18.5 million visitors last year, up 6.2 percent from the year before. The city has more than 400 hotels with 67,000 rooms.
Get the best of News18 delivered to your inbox - subscribe to News18 Daybreak. Follow News18.com on Twitter, Instagram, Facebook, Telegram, TikTok and on YouTube, and stay in the know with what's happening in the world around you – in real time.
Recommended For You
- These Four Xiaomi Mi TV Models are Getting Android TV 9.0 Update
- Video of Milind Soman Performing Bihu with Wife Ankita Konwar is Winning the Internet
- Pakistan’s 16-Year-Old Naseem Shah Receiving Test Cap After Losing His Mother is Inspiring
- Viral Photo of Ranu Mondal's 'Ridiculous' Makeover is Fake, Makeup Artist Shares Real Pictures
- Australian Woman Who Risked Her Life to Save Koala from Bush Fire with Her Own Shirt is Hailed a Hero