Apple Now Has Video Call Service To Make Shopping Easy. Apple has introduced a virtual shopping experience for its buyers. Apple is calling this service "Shop with a specialist over video". Specialists will be helping people buy products via a video call. Apple is offering this service in the US for now. The company could add more countries in the near future. Apple claims the video service works one-way. Apple support team member will assist you with an iPhone that suits your needs and budget. Know all about this service in this video.